Electronic Access Services

Brief Overview of Electronic Door Access

Since 1994, Hokie Passport Services (HPS) has administered the university's centralized Electronic Door Access Program. The same robust system that manages all Virginia Tech ID card based financial transactions also manages centralized electronic door access for the Virginia Tech campus. The result of this integration is a convenient card that can serve a multitude of functions. There are currently over 6,000 interior and exterior campus doors in the HPS Electronic Door Access Program. While most of the university's card based access is centralized, there are also a few remaining standalone systems on the Virginia Tech campus.

In simplest terms, access to the various doors on campus is dependent upon need. Some access is granted automatically based on an individual's status with the university and other access is based on the requirements set in place by a given unit or building. While Virginia Tech utilizes a centralized mechanism for the provisioning and de-provisioning of access, each unit within the university still maintains access authority over their designated areas. Requests for access to certain areas on campus will need to flow through an approval process.

How Electronic Door Access Works

The basis of electronic door access centers around the individual's need. Each individual is assigned access rights according to their status within the centralized database and their individual needs. All access rights and privileges are maintained within the centralized system and not contained on the card itself. This attribute gives electronic access a distinct advantage over brass keys in situations where a key is stolen, lost, or reported missing. Lost ID cards can be deactivated 24/7 after loggin into our website, as opposed to lost keys that require the replacement of the lock and re-issuance of a key.

The card, and in some cases, biometrics, serve as a simple and efficient means of identifying yourself to the centralized system. Once an individual presents their "credential" to the reader, a request is electronically communicated from the reader to the centralized system. The centralized system reviews the individual's account to determine if they have access rights for the designated door. If the individual has been granted access for that location, a signal is sent to the door to unlock. If the individual has not been granted access, the door will remain locked. All approved and denied requests for access are recorded by the system. The entire process beginning with presenting the credential to the reader and ending with the unlocking of the door is completed in a few seconds. An individual's access rights and privileges can fluctuate over time based on their status within the university and/or access schedules set in place by units/buildings. Access will be terminated once the privileges are no longer needed or the individual is no longer affiliated with the university. Contact us if you have any questions regarding electronic access.

Information for Students

Residential Hall Access

The main exterior doors to all Virginia Tech Residence Halls are locked 24 hours per day 365 days per year. Students that reside in one of the on campus residence halls will utilize electronic door access to gain entry into their assigned building and to their room. All access is authorized by the Hokie Passport ID Card or the Mobile ID app. Residence Hall Advisors will know the areas that utilize electronic door access and will be able to answer questions regarding how the system works. On-campus students that lose their ID card after hours should contact their Residential Advisors for assistance.

Residential Hall Technical Support

If you reside in a residence hall and are experiencing issues with an electronic door reader please contact Housing and Residence Life. If this is an emergency contact the Virginia Tech Police Department at 540-231-6411.

Information for University Departments

VT Departmental EDA Service Requests

Email us at accesshokiepassport@vt.edu or call us at 540-231-5121 if you are experiencing any issues with your existing door access equipment. Please state the location, reader name/number, issue, and your contact information. For access emergencies after business hours, contact the Virginia Tech Police Department at 540-231-6411.

VT Departmental Installation Requests

Hokie Passport Services offers a broad selection of solutions to address departmental electronic door access needs. Email us at accesshokiepassport@vt.edu or call us at 540-231-5121 so we can schedule a meeting to discuss your request. The Hokie Passport Electronic Door Access Program is only available for university departments and affiliates. HPS does not provide service to the general public.

Departments should contact HPS at accesshokiepassport@vt.edu if access must be removed immediately for terminated employees.